Soft Goods
At Downing Hawaii, shipping is FREE for orders shipped to U.S. destinations. While we reserve the right to select the carrier at time of shipping, we will usually ship via United States Postal Service Priority Mail. Please allow 10 to 14 business days from date of order for delivery. All orders are shipped from Honolulu, Hawaii, during regular business hours. For International Orders we will use either UPS Worldwide or U.S.Postal Services Air Mail. The price is based on the weight of your order. Our shipping charges cover only the cost of shipping your order to you, and DOES NOT INCLUDE any duties and/or customs fees.
Surfboards
If you are ordering a surfboard, please call us at (808) 737-9696 or email us at sales@downingsurf.com to discuss options for shipping your new board. Because carriers change prices and policies so frequently we cannot provide a list of standard shipping rates on our website. Rest assured that we will work with you to find the best way to get your new board to you.
All boards are carefully packed in bubble wrap, boxed and insured to guarantee safe shipping.